Technology allows us to have real-time communication around the world, purchase anything we can think of without leaving our computer chairs, and store an essentially limitless amount of information without regard to physical space. Without a doubt, the future is now.

If we have all of these great technologies at our disposal, then why are most accounts payable organizations less than automated? Why is it that accounts payable departments often feel like analog visitors in a digital world?

In my last blog post, I stressed that AP document management technology is only as strong as the procure-to-pay (P2P) processes and best practices that underpin it. I also stated that getting value out of your AP technology investment meant taking a hard look at whether your organization's P2P process is an enabler or detractor of efficiency.

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